MPHASIS
lower tax provision (effective tax rate of 4.5%), though we expect effective .... completely absent from credibly addressing this space owing to its project-oriented .... INR 11.1 bn (USD 249.8 mn), with employee strength of 4300 plus in IT ... constraints such as salary hikes and attrition, and c) appreciation of ...
http://www.mphasis.com/pdfs/EdelweissQ407.pdf
MPHASIS
Transcript
investor issue as employee issues that we do not think it is smart to put the exact ... are aspirational, it is not as if we have a signed off project or an operating plan ..... Sir, what is the attrition rates within the IT services? ...
http://www.mphasis.com/pdfs/Transcription_Q2FYO7.pdf
The Domestic BPO Market in india: scoring A Home Run!
“We are involved in a number of projects and ... “In order to combat the high rate of attrition and very ... Accepting that employee attrition is a key challenge, ... MphasiS College Connect Program and effective ...
http://blog.nasscom.in/nasscomnewsline/wp-content/uploads/pdf_/in_focus.pdf
COMPANY
WATCH: Infosys Technologies Limited Turns 25
31 Mar 2006 ... Net Employee Addition of 3293 in Q4 and 15965 in FY'06 .... usually put to training for future projects enabling the company to take up new projects ... Ltd. would place the mid-sized MphasiS in the big league suddenly, ... With the increased attrition rate of 11.2% in Q4 of FY'06 compared to ...
http://www.theindusview.com/issue6/pdf/Company_Watch.pdf
INTERNATIONAL
OUTSOURCING AND THE SUPPLY SIDE PRODUCTIVITY ...
by A GROVER - 2007 - Cited by 22
http://www.ifo.de/~DocCIDL/cesifo1_wp2088.pdf
CSR B ICT
S
High attrition rates and increased stress levels among the employees are prominent .... The focus of employment has shifted from the employer to the employee. With ... Leading IT companies in India, including IBM, Mphasis, Infosys-BPO, SAP India, ... IBM has announced that the inception of 'Project Green' in India, ...
http://www.askindia.org/CSR_Bulletin_ICT_Vol2No2.pdf
HTMT GLOBAL
SOLUTIONS
2 Sep 2008 ... HTMT's attrition rate (continued high employee churn rate) creates .... Hexaware, i-flex, Infosys, Infotech, Mastek, Mphasis, Patni, Rolta, ...
http://www.hindujagsl.com/pdfs/HTMT-global-vist.pdf
Nearshoring to Atlantic Canada, is it the smart alternative to
...
27 Jul 2005 ... leading to employee churn. “The country could fall short ... An attrition rate of over 20% is normal in the Indian software industry ..... He has executed projects for MphasiS, Federal Express, Singapore Airlines, ...
http://www.nearshoring.ca/whitepapers/Whitepaper on cost effective Atlantic Canada nearshoring alternatives to offshoring in India.pdf
WP - 197
by INPOF INDIA’S - Related articles
http://www.isec.ac.in/WP - 197.pdf
Speech
delivered by Mr. Narendra K Patni, Chairman, Patni Computer ...
experience, most recently as CEO of Mphasis _ a leading IT solutions, services and .... sharp dip in our net attrition rate. The Patni Academy for Competency ... of the payroll giving program, blood donation camps and other employee CSR ...
http://www.patni.com/media/242504/Charirmans_Speech_AGM_2009.pdf
CSR B ICT S
“Best Employers Survey.” The focus of employment has shifted from the employer to the employee. With recent high growth and ever-growing attrition rates, ...
http://www.verite.org/system/files/images/CSR Bulletin for the ICT Sector-Volume 2 Number 2 June 2007.pdf
IT Services Analyzing Attrition
Every 5ppt of employee attrition could knock off upto 1.5ppt from gross margins, in our view. ... Scenario 2: There is a bench of trained manpower on the project and a .... Mphasis – BPO. 30-50% annual attrition. Spectramind BPO ...
http://www.neoadvisory.com/pdfs/whitepapers/Mar-05_CLSA_analysing-attrition-in-software.pdf
Much has been written, talked and discussed about the impact of
...
by A Grover - 2009 - Related articles
http://www.eiit.org/WorkingPapers/Papers/FirmLevelProductivity/FREIT078.pdf
The evolution of the Indian software industry
The few software projects executed abroad by Indian companies in this early period often ..... rates downwards. (Table 8 here). The vulnerability to employee attrition and upward pressure on .... Mphasis BFL limited. 1992. Joint venture ...
http://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID722522_code279272.pdf?abstractid=318781&mirid=1
1 The Indian Software Industry And Its Prospects Ashish Arora The
...
professionals have consistently risen year over year and employee attrition remains a persistent ..... redeploying them when the project was done. They were also better able to ... employee turnover rates approaching 40% at times, Indian software firms ...... Mphasis BFL 1992. Spin-off (Citibank). Diaspora. Siemens ...
http://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID964457_code65168.pdf?abstractid=964457&rulid=4326974&mirid=1
The Indian software industry and its evolving service
capability
by SS Athreye - 2005 - Cited by 86
http://www.cirst.uqam.ca/chaire_gestion/pdf/conf_Athreye_jun32005.pdf
Information Technology Offshoring to India: Pitfalls ...
by S Narayanan - 2007 - Cited by 3
http://public.kenan-flagler.unc.edu/Faculty/swaminaj/research/paper/NS2.pdf
GDW Book 4
PDF-1
by RR SHARMA - Cited by 1
http://www.globalwork.in/GDW07/pdf/24-301-316.pdf
Much has been
written, talked and discussed about the impact of ...
by A Grover - Related articles
http://www.econdse.org/ws2008/Arti Grover.pdf
to
download pdf - MeritTrac.com :: Assessment, Assesment ...
... is used by corporate customers for pre-recruitment and employee assessments, and ... Rising operating costs in the metros, alarming attrition rates, ... already attracted the attention of giants such as Infosys, Wipro and MphasiS. .... project report and does not purport to be all-inclusive or to contain all of ...
http://www.merittrac.com/webpages/Downloads/PDF/Reports/KTPR.pdf
Business
Process Outsourcing (BPO): Emerging Scenario and ...
by K Ramachandran - 2004 - Cited by 22
http://www.vikalpa.com/pdf/articles/2004/2004_jan_mar_49_62.pdf
Employees
Quit Bosses
Software, Progeon, Mphasis etc. discuss attrition and strategies to ... adequate importance is given to each employee and that they are treated as individuals. .... performers distinctly in order to have lower rates of attrition in this category. ..... learning, building project management talent and the need for ...
http://www.nasscom.in/upload/HRConnect-Feb-2006.pdf
Cognizant
Technology Solutions: A New Future
company's reaching a 1 billion $ in revenues have enabled employee share ... of the project. Cognizant CEO Mr. Lakshmi Narayan feels that this model gives Cognizant a .... Companies such as MphasiS, Quintant (iGate Group) and Techspan .... This leads to a high attrition rates (workers on an average are estimated to ...
http://www.iima-confluence.com/2006/pdfs/advindia_case.pdf
Microsoft
PowerPoint - TCS_Corporate_Presentation
“SBI has decided to team up with TCS for this critical project because of expertise and proven ... Attrition rate for the Last Twelve Months - 8.7% ...
http://www.aiesecincampinas.net/tata/files/TCS.pdf
GLOBAL SERVICE PROVIDERS GLOBAL SERVICE PROVIDERS
Attrition (turnover) rates. Taxes or tariff law changes in provider's home country ..... MphasiS. Jeya Kumar www.MphasiS.com. NCO Group. Michael Barrist .... continue to focus on improving utilization rates and employee productivity,” ..... pany has already employed approximately 400+ associates for this project. ...
http://www.globalservicesmedia.com/Userfiles/file/globalservices100.pdf
g l o b a l o u T s
o u r c i n g
“Our attrition rate is only 6%.” Treating workers well contributes ... employee welfare. At all of its deliv- ery centers, it follows global envi- .... In Project “Mkrishi,” the company has enabled farmers in India to get ..... 5 MphasiS www.mphasis.com. Competency Certification CRM; IT & Comm. ...
http://ibagroup.eu/docs/2008 IAOP_FORTUNE.pdf
Magic Quadrant
for Offshore Application Services, 2006
Accenture's defined offerings include discrete project services and long-term ..... High customer satisfaction and low reported attrition rates (about 5 ... Willingness to offer shared risk contracts (deferred payment) and employee transition ... Mphasis is predominantly focused on the financial services industry, ...
http://www.hexaware.com/fileadd/magic_quadrant.pdf
IT-ITeS
attrition rate for 2006-07 was at 13.7 per cent as compared to 11.2 per cent in the previous year ... on continuous employee training and progression on the IT value .... Genpact University, a project initiated for employees interested in .... MphasiS BPO-State Bank of India. Voice based customer support operations ...
http://www.ibef.org/download\IT_ITeS_170708.pdf
INTERNATIONAL OUTSOURCING AND THE SUPPLY SIDE PRODUCTIVITY ...
by A GROVER - Cited by 22
http://tradeinservices.mofcom.gov.cn/upload/2009/03/18/1237337794172_362802.pdf
Why Tamil Nadu?
USD 13 Bn by Dec 2009 with these 100 notified projects. - USD 75 Bn when all the 234 SEZ are operational. .... Tech Mahindra • Mphasis. • L& T Infotech ... Lowest attrition rate in India. Highest employee loyalty. ...
http://www.elcot.in/includes/fckeditor/userfiles/file/brochure-Why Tamil Nadu.pdf
INCLUSIVE RESPONSES TO THE - World Bank Internet Error Page ...
Employee attrition requires that peer education is continual and that peer ... All projects at MphasiS Ltd. have been supported directly by the company and its employees. .... The company believes that to achieve a high rate of economic ...
http://siteresources.worldbank.org/CGCSRLP/Resources/WBI_Book.pdf
1 The Indian
Software Industry And Its Prospects Ashish Arora The ...
by A Arora - Cited by 5
http://www.heinz.cmu.edu/research/302full.pdf
HTMT Global
IC.pmd
Additionally, the exorbitant attrition rates in the Indian BPO sector is also ..... inroads into the domestic market are IBM Daksh, Firstsource, Mphasis and ...
http://businessstandard.co.in/pdf/htmtglobalic.pdf
HTMT Global
IC.pmd
10 Nov 2008 ... Additionally, the exorbitant attrition rates in the Indian BPO sector ..... into the domestic market are IBM Daksh, Firstsource, Mphasis and ...
http://www.business-standard.com/pdf/htmtglobalic.pdf
India's Leading IT Outsourcers Comment on China
Medium-sized Indian companies Mphasis, Zensar and iGate, also .... which would curtail the high employee turnover in China”. ...
http://www.mithrasgroup.com/publishing/India Leading IT Comment on China.pdf
Localized
advantage in a global economy: The case of Bangalore
by A Nair - 2007 - Cited by 4
http://www.urenio.org/wp-content/uploads/2008/02/bangalore.pdf
Making Offshore Decisions
Attrition rates. Country environment. (includes economic and ... Employee retention. BPO experience. Size and availability of labor ... iGATE Global Solutions and MphasiS Group. ... as part of the Multimedia Super Corridor project. ...
http://www.zibb.nl/upload/6499401_672_1201870687804-Making_Offshore_S.pdf
Semester –I
Unit V: Employee Growth & Development Training - Introduction of Training; ... Absenteeism, Attrition & Retention, Talent Management. ... Captive BPO's (GE and Dell) and Third Party BPO's (Infosys BPO, Wipro BOP, Mphasis, ... fundamentals and terminology; Software Quality fundamentals, Software Project Management. ...
http://www.raisoni.net/raisoniad/syllabus_mark/MBA-Nagpur University I sem syllabus_060409063019_1.pdf
Microsoft PowerPoint - information_technology_sector_profile.ppt
...
Landmark projects such as LNG port terminal at Hazira developed by Shell India Limited, .... MphasiS has set up a BPO unit in Ahmedabad .... New IT/ITES unit will be given employment incentive @ USD 429 8 per employee subject to a ceiling of ... With low attrition rate, advanced infrastructure, good talent pool and ...
http://www.vibrantgujarat.jp/sector_high/pdf/information_technology_sector_profile.pdf
Case Studies on Outsourcing Trends - Casebook
MphasiS BFL: The Indian IT Services Company Growing Through BPO ... Indian Call Centers (B): Addressing Employee Attrition ... value chain to attract large-scale software development projects from US-based customers. ...
http://www.ibscdc.org/businesscasebooks-pdfs/Outsourcing Trends Vol. I.pdf
TURNING CLIENT VISION INTO RESULTS
The highest profile deal is EDS buying a stake in Mphasis for USD 380 ...... the attrition rate while at the same time specializing these new regions by ...
http://www.atosorigin.com/nr/rdonlyres/f55a8d36-3854-451b-8555-02ba5516b013/0/atosorigin2006halfyearreport.pdf
ADVANCE YOUR BUSINESS
The highest profile deal is EDS buying a stake in Mphasis for USD 380 million. ... Attrition rates this year have peaked in the industry and slowed from mid ...
http://www.atosorigin.com/nr/rdonlyres/d4bd5348-c160-4547-97f1-deb0f1207ed7/0/atosorigin2006halfyearreport.pdf
g l o b a l o u T s o u r c i n g
“Our attrition rate is only 6%.” Treating workers well contributes ... ronmental standards for employee. “Companies want to make sure their ...
http://nstore.accenture.com/acn_com/PDF/The2008GlobalOutsourcing100_FORTUNE.pdf
Backsourcing Pain
by S OVERBY - Cited by 9
http://pesona.mmu.edu.my/~wruslan/SPICT2/Tutorial03/SPICT1-Outsourcing-Failure.pdf
On the Threshold of Informalization: Women Call Centre Workers in
...
by S Mitter - Cited by 3
http://www.wiego.org/publications/Chains of Fortune Chapters/Mitter Fernandez Varghese Women Call Centre Workers in India.pdf
Achieving
the Winning Culture with Values
In case you are (or become) related to another MphasiS employee, this relationship must .... competitor's bid for a project that we are also trying to win. ...
http://www.mphasis.net/pdfs/EmployeeCodeOfConduct.pdf
Contents
and the successful implementation of an ERP project ...... the Company's proactive HR policy and attrition rate levels. which showed signs of going up due ...
http://www.hindujaventures.com/en/inv/pdf/overview-ar04.pdf
CUSTOMER
REACH
Keep in mind the churn or turnover rate for the center. .... including three employees of outsourcer Msource, the BPO unit of Indian firm MphasiS BFL, were ...
http://thetaylorreachgroup.com/newsletters/200505_Newsletter.pdf
Beyond Cost Reduction: The Risks and Rewards of Global Services
...
by H Wadhwa - 2005IPR concerns are also accentuated with high rates of attrition and in the ..... It supports the process of employee on boarding, transfers and exit, as well ...
http://www.wdi.umich.edu/files/BeyondCostReduction_ColumbiaBusinessSchool.pdf
Growth in Services Outsourcing to India: Propellant or Drain on
...
by W Greene - 2006 - Cited by 8
http://www.usitc.gov/publications/332/working_papers/EC200601A.pdf
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