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License Comparison by Feature | Bomgar 10.4. Feature name. Description .... Hp service manager 7.0 and up. BmC Remedy Action Request system 6.3+ ...

http://www.networkstreaming.com/remotedesktopaccess/documents/10-4-License-Comparison.pdf

Bomgar License Comparison. Feature. Standard. Enterprise. Multi-OS Support | Support ..... with HP Service Center, HP Service Manager, or BMC Remedy Action ...

http://www.bomgar.com/remotedesktopaccess/documents/10-3-License-Comparison.pdf

Our industry-leading Business Service. Management solutions help you reduce cost, ... o HP-UX 11 and 11.11 o Microsoft Windows 2000 Server ...

http://documents.bmc.com/products/documents/12/60/71260/71260.pdf

Criteria for Virtualization-Enabled Service Management Solutions. ..... IBMо, HP, Citrix, and Microsoft. This permits you to select ... Recognized as the leader in Business Service Management, BMC offers a comprehensive ...

http://documents.bmc.com/products/documents/00/61/100061/100061.pdf

by MIB Nemes - 2009 - Related articles

http://www.biomedcentral.com/content/pdf/1472-6963-9-51.pdf

by H Prytherch - 2007 - Cited by 4

http://www.biomedcentral.com/content/pdf/1471-2393-7-16.pdf

HP OpenView Service Desk. • Peregrine ServiceCenter. • Remedy IT Service Management. Key metrics that have been chosen for comparison, keeping in view the ...

http://noumans.com/TowardsITSE/wp-content/uploads/2007/09/tamilmani_tcs.pdf

Supported systems management tools. Out-of-the-box content examples. Service desk. HP Service Desk, HP Service Manager, BMC Remedy, HP Peregrine ...

http://www.hp.com/hpinfo/newsroom/press_kits/2009/HPSoftwareUniverseHamburg09/HPOODataSheet.pdf

Manager, BMC Event Manager and Service Impact Manager — by providing the ... HP, and IBM… The combined BMC/ProactiveNet solution will enable customers to ...

http://www.compfort.pl/files/pdf/KN_1_BSM Vision Delivered.pdf

via simulation, analysis and risk comparison functions. .... (Oblicore); Service Manager (HP); Service Request Management (BMC); and CA Service ...

http://ca.com/Files/IndustryResearch/service-catalogue-request-and-management.pdf

Manager (HP), Service Request Manager (BMC) and Tivoli Service Request Manager ... CMS solutions also provide discovery and comparison functions in ...

http://www.ca.com/files/IndustryAnalystReports/yphise_assessment_report_configuration.pdf

21 Aug 2009 ... Update the. RFC. Change Management process comparison .... HP Service Manager, BMC Remedy & Atrium CMDB. − Partners. Service Desk function ...

http://download.microsoft.com/download/C/3/9/C393C7F7-8D46-4CB5-9A7E-BDD40AD695C8/ServiceManager.pdf

provide a good alternative to HP. As of March 17, 2008, BMC has signed a definitive ... individual needs through the Forrester Wave Excel-based vendor comparison tool. ... CA Data Center Automation Manager. CA Service Desk. HP Network ...

http://h71028.www7.hp.com/enterprise/downloads/ForresterWave_DCA_April2008.pdf

of systems and composes the comparison and adjustment of service level agreements .... [6] HP, The HP IT Service Management Reference Model. http://www.hp.com/hps/itsm, 2007.5. [7] BMC Software, Inc. ITIL Version 3: Support for the ...

http://ieeexplore.ieee.org/iel5/4737476/4737581/04737599.pdf?arnumber=4737599

IT service management process automation that leverages the ontological relationships between process artifacts ..... comparison. Per-task views are graphs showing all per- task metrics in bar charts. .... realized using non-BPEL based tools or products e.g. HP. Peregrine, BMC Remedy, or IBM Maximo (such products ...

http://ieeexplore.ieee.org/iel5/4278609/4278610/04278706.pdf?arnumber=4278706

HP Service Manager, RADIUS. (various), BMC Remedy ARS and Tivoli ADSM, .... In comparison, users register with Password Manager just once. ...

http://p-synch.com/docs/password-manager-faq-network-architects.pdf

HP Service Manager, RADIUS. (various), BMC Remedy ARS and Tivoli ADSM,. 11 How is Password Manager licensed? Hitachi ID Password Manager pricing is based on ...

http://www.psynch.com/docs/password-manager-faq-prospective-customers.pdf

14 Mar 2008 ... We invited Hewlett-Packard (HP) to participate, but it declined to do so. .... through the Forrester Wave™ Excel-based vendor comparison tool. .... BMC has an excellent ITIL and Business Service Management message, ...

http://www.oracle.com/corporate/analyst/reports/infrastructure/sec/forresterwave-idm.pdf

Manager or with service desks such as BMC Remedy Service Management. ... Oracle mainly competes against CA Wily Technology, Compuware, HP Software, IBM, ...

http://www.oracle.com/lang/de/enterprise_manager/downloads/forrester-business-value.pdf

Configuration Management Database (CMDB) solutions help manage and ... contribute to business service delivery. The CMDB is a key concept of ITIL. ... (IBM), HP UCMDB (HP / Mercury), Managed Objects (Managed Objects). ... according to the Yphise reference List of Requirements in comparison with the competition. ...

http://www.openpr.com/pdf/16777/Yphise-has-awarded-BMC-Atrium-CMDB.pdf

BMC ITSM Express provides a modular IT Service Management solution with out-of-the box integration ...... HP-UX 11.0. • Red Hat Enterprise Linux AS/ES 3 (for. Oracle 9i/10g) ..... FCR Analysis Comparison. • FCR Analysis Group Detail ...

http://www.ireo.com/fileadmin/user_upload/_temp_/Product_Overview_BMC_Service_Desk_Express_Suite.pdf

7 Apr 2008 ... Software's Remedy IT Service Management, CA, HP, and IBM lead the pack ..... needs through the Forrester Wave™ Excel-based vendor comparison tool. ..... With the combination of BMC Remedy IT Service Management and BMC ...

http://www-05.ibm.com/ro/events/ismroadshow/pdf/The_Forrester_Wave_-_Service_Desk_Management_Tools_-_Q2_2008.pdf

by M Aazadnia - 2008 - Related articles

http://paper.ijcsns.org/07_book/200803/20080321.pdf

suite of desktop life-cycle tools; BMC Magic Service Desk Suite Suite can provide .... Hewlett-Packard. HP has amassed a formidable group of service management ... 2 and Figure 3 are Excel-based vendor comparison tools that provide ...

http://www.altiris.com/upload/the_forrester_wave_service_desk_management.pdf

integrate with popular change management systems such as HP Service Manager and BMC Remedy. McAfee also integrates with popular configuration management ...

http://m.softchoice.com/files/pdf/brands/mcafee/McAfee_Change_Control.pdf

and can integrate with popular change management systems such as. HP Service Manager and BMC Remedy. Solidcore also integrates with ...

http://www.solidcore.com/assets/s3_control_brochure.pdf

Enterprises continue to invest in business service management (BSM) projects, ..... now very close to what BMC and HP have to offer. · Compuware. ...

http://www.techwork.at/documents/WhoishotinBSM.pdf

27 Jan 2006 ... Vendors like BMC, CA, HP, and IBM have a systems management .... closely with its overall corporate business service management .... their individual needs through the Forrester Wave Excel-based vendor comparison tool. ...

http://www.sun.com/software/products/identity/the_forrester_wave_user_acct_provisioning_2006q1.pdf

HP. Evidian. BMC Software. Siemens. PassGo Technologies. Entegrity Solutions. Cafesoft .... with Information Technology Service Management (ITSM) ..... growth in its customer base in comparison to the market leaders. ...

http://www.sun.com/software/products/opensso_enterprise/2h07.pdf

by M Dumontier - 2002 - Cited by 12

http://dumontierlab.com/pdf/2002_BMCB_NBLAST.pdf

by P O’Neill - 2007 - Cited by 2

http://www.digitalfuel.com/news-events/Analyst_DFTReports_Mentions/Forrester-BSM-Wave3-28-07/Forrester-Wave-Business-Service-Management-Q1-2007.pdf

8 Mar 2007 ... Experienced Management – BMC, CA, EMC|Smarts, HP,. IBM/Micromuse .... and service management layer to guide operators to service affecting ...

http://www.smn.lt/files/Voyence_2007.pdf

17 Sep 2008 ... comparison to parallel industries ... Examples: • HP Service Manager. • BMC Remedy. • CA Service Desk. • EMC Infra. On-premise customer site ...

http://www.helpdeskbc.com/downloads/All Trends Lead to SaaS_080917.pdf

management platforms, including HP Service Desk, HP Service Center, HP ... comparison tool that provides detailed product evaluations and customizable ...

http://www.natoli.co.uk/pdf/HP-Leads-In Client-Management-Suites.pdf

BMC Dashboards for Business Service Management (BMC Dashboards for BSM) ...... BMC Topology Discovery showed the wrong disk drive capacity on HP- ...

http://communities.bmc.com/communities/servlet/JiveServlet/download/74430-1484/bdvrn_1500_finaldraft.pdf

Figure 8: Comparison of enterprise management SW ... Figure 15: BMC BSM solution overview. Figure 16: CA Service Management solution overview. Figure 17: HP Business and Service Management solution overview ...

http://www.datamonitor.com/Products/Free/Report/DMTC0927/010DMTC0927.pdf

Technology Evaluation and Comparison Report www.butlergroup.com. IT Systems. Management. IT Systems. Management ... BMC Software, Inc. – Business Service Management v1 ... HP – Business Service Automation v1. 193. IBM – Tivoli ...

http://www.infoedge.com/toc_new/BG-0048toc.pdf

IBM Service Management Platform (IBM) and HP UCMDB & HP BTO (HP). .... E.g. BMC Identity Management Platform (BMC), CA Identity Manager (Computer ... product in comparison with the competition. It demonstrates that the product has the ...

http://eval.symantec.com/mktginfo/enterprise/white_papers/b-whitepaper_yphise_total_manage_suite_award_2007_en.us.pdf

The PowerEdge 850 only offers its standard BMC with IPMI 1.5 support and an optional DRAC 4/p .... HP ProLiant Management vs. Dell PowerEdge. Management ... windows and service periods that meet customers' specific requirements. ... This comparison is based on published specifications for the featured products. ...

http://hp.vecmar.com/pdf/HP Proliant Servers over Dell.pdf

Service Catalog component may not be mature or fully featured. HP Service Center. BMC Remedy: • IT Service Management Suite. • IT Help Desk ...

http://www.nyoug.org/Presentations/2009/Dec/Tierstein_ITIL.pdf

such as IBM Tivoli™, BMC Patrol™, CA WSDM™, and HP OpenView™. ... Building Service-Oriented Architectures with Artix provides an overview of service-oriented architectures .... the BMC Patrol™ Enterprise Management System. It describes ...

http://www.iona.com/support/docs/artix/4.0/bmc/bmc.pdf

Management, Q2 2009. CA And bMC Software Top The Leaders' Stack, With HP ..... their individual needs through the Forrester Wave Excel-based vendor comparison tool. .... SaaS solution together with its IT service management solution. ...

http://www.rolta.com/pdf/The_Forrester_Wave_IT_Asset_Life_Cycle_Management_Q2_2009.pdf

4 Nov 2008 ... that, when they undertake a detailed comparison of the features .... BMC Software and HP are in the Leaders quadrant. Challengers .... HP (Service Manager) v.7.0. • IBM (Tivoli Service Request Manager) v.6.2 ...

http://h40089.www4.hp.com/hpszoftver/itsm/magic-quadrant-for-itservicedesk_gartner1108.pdf

Technology Evaluation and Comparison Report www.butlergroup.com. Infrastructure. Management. Infrastructure. Management ... BMC Software, Inc. – Business Service Management ... HP – Business Service Automation v2. 181. IBM – IBM Tivoli ...

http://www.butlergroup.com/research/reportHomepages/Infrastructure Management/InfrastructureManagement2009Contents.pdf

Service Assurance Management module, also works at the top layer. There is an ... framework suppliers: BMC Software, Computer Associates, Hewlett-Packard, ... Comparison Reports are read by a wide variety of senior management personnel, ...

http://www.butlergroup.com/research/reportHomePages/Infrastructure Management/IM_Report_Management_Summary.pdf

by CT Sreeramareddy - 2009 - Cited by 3

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2702369/pdf/1471-2334-9-91.pdf

by A Fretheim - 2004 - Cited by 11

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC517506/pdf/1472-6963-4-23.pdf

including those from ANT, BMC, Computer Associates, Cisco, EMC2, HP, ..... management, and an ability to perform service-level tracking and management. ...

http://www.crimson-consulting.com/marketing/experience/study/Crimson_AppSvrManagement_Study.pdf

26 Jan 2009 ... Management Express. BMC Service Desk Express. Client Services .... Simplicity: Architecture and technology is simple in comparison to other solutions ... HP's PPMC Project and Portfolio. Management Center (AKA Mercury IT ...

http://checkout.columnit.com/uploadedFiles/About_Us/What_We_Think/ITSM Express and the SDE Integration Engine.pdf

suites from firms like HP and Computer Associates are being modified to ... these help desk application suites, such as BMC's Remedy, do a fine job with ... service management as a new focus. As with Managestar (profiled later in this ...

http://www.magliulo.org/itkp/itil/catalog/newScaleServiceCatalog/03_Giga.Service.Catalogs.pdf