Job satisfaction and employee performance of
Lebanese banking staff
Keywords Banking, Job satisfaction, Lebanon, Employees, Performance ... socio-demographic variables and job performance in the Lebanese commercial banking sector. The ... satisfaction with another. Female employees were found to be less ...
http://www.emeraldinsight.com/Insight/html/Output/Published/EmeraldFullTextArticle/Pdf/0500180406.pdf
The impact of education on attitudes of female
government employees
Metle, M. (1997), “Age and job satisfaction among Kuwaiti women employees in the Kuwaiti banking sector”, International Journal of Management, Vol. 14, No. ...
http://www.emeraldinsight.com/Insight/html/Output/Published/EmeraldFullTextArticle/Pdf/0260220703.pdf
Job
Satisfaction of Saudi Female Employees:
An Exploratory Study
Job Satisfaction of Saudi Female Employees: An Exploratory Study .... educational sector, followed by the health sector (26%) and banking (9%). ...
http://www.wbiconpro.com/12.Mouurad.pdf
Job Satisfaction of Bank
Employees in
environment in this sector of Bangladesh. Also, the demand for financial services in ..... Job Stress and Job Satisfaction of Male and Female Employees ...
http://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID1349453_code668352.pdf?abstractid=1349453&mirid=1
No Job Name
have an impact on job satisfaction. Based on data of 2091 call centre ... an equally attractive job in the call centre sector, whereas 25 per cent .... response group, there were 15 male (16.9 per cent) and 74 female employees; 14 (15.7 ..... Employees in Banking Call Centres', Journal of Services Marketing 18, ...
http://papers.ssrn.com/sol3/Delivery.cfm/ntwe_198.pdf?abstractid=1029813&mirid=1
THE IMPACT OF
SALARY DIFFERENTIAL ON MANAGERIAL JOB SATISFACTION
...
issues in the banking sector. This study investigated the impact of salary differential on .... male and female employees and their job satisfaction levels: ...
http://www.ewp.rpi.edu/jbdn/jbdnv803.pdf
THE PROFILE OF
HIGH PERFORMING EMPLOYEES IN CYPRUS
In the banking sector, high performing organizations are found to receive much higher .... higher or similar status employees, job satisfaction increases. ...
http://www.ewp.rpi.edu/jbdn/jbdnv802.pdf
Impact
of Office Design on Employees' Productivity: A
Case study ...
chosen is the banking sector of Abbottabad District, Pakistan. ... factor in job satisfaction. It affects the way in which employees work, .... But due to this noise productivity of female employees is not affected. (3.23). ...
http://www.scientificjournals.org/journals2009/articles/1460.pdf
THE
CULTURAL ORIENTATIONS OF ENTREPRENEURS AND
EMPLOYEES' JOB ...
with Turkish managers representing the banking sector and private ..... The Variables That Predict the Employees' Job Satisfaction ...
http://www.springerlink.com/index/L23R73N50L917236.pdf
Employees'
ICT Customization Decisions in a Banking
Context
In the past decades the service sector has turned out to be more predominant ..... ized and customized software than female employees (2.16 vs. ..... ment, Job Satisfaction, and Customer Satisfaction in TQM Organizations: An Empirical ...
http://www.springerlink.com/index/hpw62813833k6n5p.pdf
EMPLOYEE PERCEPTION REGARDING TURNOVER DECISION -IN CONTEXT OF
...
correlated to job satisfaction of employees (Pahik and Pesonjee, 1997). ... banking sector. A sample of 100 executives (62% male and 38% female) selected ...
http://dspace.bracu.ac.bd/bitstream/10361/271/1/Employee perception regarding turnover decision.pdf
JOB SATISFACTION AMONGST
EMPLOYEES AT A
Job satisfaction among public sector employees within South Africa, ...... the levels of job satisfaction experienced by male and female employees. Females ...
http://etd.uwc.ac.za/usrfiles/modules/etd/docs/etd_init_9386_1176725773.pdf
organisational profile
INDUSTRY SECTOR. = Banking & Finance. NUMBER OF EMPLOYEES .... Increases in female job satisfaction, opportunities and training and development.
http://www.eowa.gov.au/Case_Studies/_docs/EOCFW_Profile_03_ANZ.pdf
case study
INDUSTRY SECTOR. = Banking. NUMBER OF EMPLOYEES. = 19 180. % OF FEMALE EMPLOYEES ... with ANZ recruiters as well as to increase understanding of job ... Female staff satisfaction survey in 2003 showed a satisfaction score of 83%, ...
http://www.eowa.gov.au/Case_Studies/_docs/BAA_03_Case_Study_ANZ.pdf
A Case
Study of Job Satisfaction among Bank
Employees of Leading ...
In any economy banking sector plays a vital role for overall development of ..... Employees' level of job satisfaction vary with the present place of work. ...
http://www.sbaer.uca.edu/research/icsb/1998/pdf/35.pdf
How job satisfaction is measured in surveys:
Bulgaria
on job satisfaction. This comparative analytical report shall reveal how ...... Source: Banking sector company survey 2004; 1023 employees interviewed ...
http://www.eurofound.europa.eu/ewco/reports/TN0608TR01/BG0608TR01.pdf
Working Paper Violence and stress at work in financial services
In the Finnish banking sector, whilst men dominate senior management posts the ..... Psychosocial Stress and Job Satisfaction in Female. Employees With and ...
http://www.ilo.org/public/english/dialogue/sector/papers/service/wp210.pdf
ISSN 0143-4543 Career Prospects and Tenure-Job
Satisfaction ...
levels of job satisfaction compared to the employees who face job insecurity. In ... negative selection bias in the non-career sector, with the individual and workplace ..... female employees with career prospects. Finally, there is no evidence of .... Banking, & finance 0.127 0.127 0.126. -//-. Other services ...
http://auraserv.abdn.ac.uk:9080/aura/bitstream/2164/93/1/careerprospects.pdf
Job Satisfaction of Bank Officers in Bangladesh
satisfaction. Hence, the policy makers in the banking sector in Bangladesh .... female employees are somewhat neglected in their work places and ...
http://www.journal.au.edu/abac_journal/2001/sep01/article4.pdf
Chapter 5 : Banking sector executives' working
the banking sector. As already noted in Chapter 3, this constitutes a serious ..... to be a significant margin for job creation in the executive field in order to .... Degree of executive satisfaction with their ... working hours are particularly prejudicial to female employees, as they restrict their ...
http://www.ine.otoe.gr/UplDocs/ereunes/banking sector/chapter 5.pdf
Effective
Motivational Factors for Thai Employees Randy
O'Brien
Factors that led to job satisfaction were: enjoying the job, .... This study examined attitudes of Thai employees working in the banking sector of Bangkok. ...
http://www.randyobrien.com/ThesisHerzberg.pdf
A Model of
Employee Satisfaction: Gender Differences in
...
27 Apr 2009 ... among women working in the private banking sector, Metle (2001) found that job satisfaction ... lowest levels of job satisfaction, and those working in groups of mostly ... among employees of a large manufacturing company in the U.S. .... Of the 2665 respondents who indicated gender, 48% were female ...
http://www.joe.org/joe/2009april/pdf/JOE_v47_2a2.pdf
EXECUTIVE SUMMARY
most common in public sector organizations and large organizations. (OECD, 2001). ... Kong, namely from banking and finance, catering, communications, ... Many of these relationships were stronger for female employees. ... more job satisfaction, greater work/life balance, less turnover ...
http://www.eoc.org.hk/EOC/Upload/UserFiles/File/publication/research/FEPPs-te.pdf
FEPPs
most common in public sector organizations and large organizations. (OECD, 2001). ... namely from banking and finance, catering, communications, education, ... these relationships were stronger for female employees. ... intention, and even reported higher levels of job satisfaction, work- ...
http://www.eoc.org.hk/EOC/Upload/UserFiles/File/publication/research/FEPPs-English.pdf
2009 Employee Job Satisfaction
sector were the most likely to perceive this aspect to ... ployee job satisfaction. Female employees considered ..... A: In my industry—banking—the top three job satisfaction factors are job security, livable wages and ...
http://www.shrm.org/Research/SurveyFindings/Articles/Documents/09-0282_Emp_Job_Sat_Survey_FINAL.pdf
KEFR4418 Bosses_FINANCE.indd
and banking is definitely a flat spot when it comes to job satisfaction. ... men and 9% liked female bosses. Finance, like the engineering sector has an ... way finance sector employees feel about their work amongst the countries in the ...
http://kfr.kellyglobal.net/res/content/de/kfr/de/docs/jobsatisfactionfinance.pdf
Research on
Family-friendly Employment Policies and Practices ...
most common in public sector organizations and large organizations. (OECD, 2001). ... namely from banking and finance, catering, communications, education, ... FEPPs with male employees having utilized more than their female ... intention, and even reported higher levels of job satisfaction, work- ...
http://www.women.gov.hk/download/fepps-english.pdf
Is job satisfaction U-shaped in age?
Why do older employees report greater job satisfaction than ...... free mental health; this is stronger for male employees than for female employees. ..... Unions and the financial performance of British private sector establish- ... transport and communication; banking, finance, insurance, business services and ...
http://www2.warwick.ac.uk/fac/soc/economics/staff/academic/oswald/jooparticle.pdf
Electronic Documentation Form
of public sector employees”, The International Journal of Public Sector Management, ... “Job satisfaction and employee performance of Lebanese banking staff”, ... among female back employees in Kuwait”, International Journal of ...
http://www.library.ait.ac.th/ThesisSearch/summary/Long Sophat.pdf
Networking your way through the organization
career satisfaction. Although the female employees in this study engage more in ... Keywords Social networks, Gender, Career satisfaction, Job satisfaction, .... this also will hold for professional employees within the banking sector. ...
http://www.hettyvanemmerik.com/ScientificPublications/+Enl2006=Article_WiM_VanEmmerik_Euwema_Networking_your_way_through_the organization.pdf
Are You Really Happy? Measuring Job Satisfaction
Level of ...
Job satisfaction and public service motivations were found to influence the provision of services .... Using a sample of employees within health and banking .... blowers in public sector are more motivated in performing their duties, and also place .... worker, held a master of social worker, and primarily female. ...
http://www.pmranet.org/conferences/OSU2009/papers/Roh, Chul-Young, and Moon, M. Jae. Are You Really Happy - Measureing Job Satisfaction Level of Emotional Workers - The Case of Social Workers in the Public Sector.pdf
Test of a
service profit chain model in the retail banking
sector
tion, and sales performance in the retail-banking sector. The role of customer ... Average job satisfaction was a mediator of this relationship. ...
http://www.business-analytic.co.uk/article-spc.pdf
Employees' perceptions of service quality at call
centres
sector is expected to grow into the fifth pillar of its economy. .... In this study, the ratio of male to female employees was 56 percent to 44 percent. ..... “The job satisfaction – job performance relationship: A qualitative and ... quality of customers contact employees in banking call centers”, International ...
http://www.theibfr.com/INTERNET/CR03280902-Ramseook-Munhurrun-Presentation (Measuring).pdf
AN OVERVIEW OF THE CASE BANK
The banking sector has experience dramatic change over the past two ... Fairness of job supervision, pay and promotion rules and supervisor ... their employees as a prerequisite for customer satisfaction. Employees thus need to be treated with ... TOTAL NUMBER OF EMPLOYEES. 29 714. 32 323. GENDER. Male. Female ...
http://upetd.up.ac.za/thesis/available/etd-04132005-130646/unrestricted/06chapter6.pdf
Financial Development, Entrepreneurship, and Job
Satisfaction!
satisfaction of the self(employed relative to (full(time) employees.12 When ... tive measure of the development of the banking sector, which is a condition ...
http://www.fundp.ac.be/facultes/eco/departements/economie/actualites/FinDev_Rents210209.pdf
Exploring organizational learning culutre, job
satisfaction ...
employees might rate their job satisfaction higher then female employees. In general, ...... organizations in the public sport sector, the private sport sector, ...... banking call centres. Journal of Services Marketing, 18(3), 162-174. ...
http://etd.ohiolink.edu/send-pdf.cgi/Xie Di.pdf?acc_num=osu1124138607
UNDERSTANDING THE RELATIONSHIPS BETWEEN LEADER-MEMBER EXCHANGE
...
Consequently, raising the job satisfaction levels of employees is a .... of service sectors including hotels, food service, banking, call centers, and ...... In general, female employees are more satisfied with their jobs. ...... Public Sector Organizations; The Journal of American Academy of Business; March; ...
http://etd.ohiolink.edu/etd/send-pdf.cgi/Collins Michael Dwain.pdf?acc_num=osu1180519045
The
Hudson Report
job satisfaction. Respondents in the Consumer sector see improving ... for female employees. Legal is the only sector where a majority of ...
http://jp.hudson.com/documents/JP-Hudson-Report-2007-Q3-eng.pdf
Employees
Benefits Pay Satisfaction in the
Banking System in ...
Palestinian banking industry including, benefit satisfaction scale, job/occupation ... In the absence of retirement plans in the Palestinian private sector, and the ..... Female. 2.74 .835. Age. 38.104 519 .000. 1. Young employees 3.01 ...
http://www.najah.edu/researches/34.pdf
DRAFT. PLEASE DO NOT CITE WITHOUT AUTHOR'S CONSENT Family Policies
...
part-time female employees, part-time is not perceived to be involuntary, although .... management in the banking sector (Crompton 2006: 72), this research does not ... b) Improve job satisfaction of employees (82 % [D]; 89 % [UK]); ...
http://www.socialpolicy.ed.ac.uk/__data/assets/pdf_file/0010/10108/Family_Policy_in_Britain_and_Germany_Midpoint_Conference171107.pdf
İŞLETMELERDE ELEKTRONİK POSTA KULLANIMI
banking to telecommunication sector. Multinational companies also ... center's employees' burnout level-job satisfaction relation and effect of .... years, and 71% percent were female. Feminizations of call center jobs ...
http://iibf.kocaeli.edu.tr/ceko/eng/belgeler/callcenter.pdf
Journal of
Industrial Relations
Female bank employees were as dissatisfied as male employees with aspects of their work and were just as .... achievement of job satisfaction. Although the responses varied, a broad .... any union presence in the private banking sector. ...
http://jir.sagepub.com/cgi/reprint/27/3/310.pdf
Employee outlook Job seeking in a recession
Employees working in the banking and finance sector are most likely to cite job satisfaction as the main reason for changing job, they are also most likely ...
http://www.cipd.co.uk/NR/rdonlyres/5E62DFC0-0E65-445F-A628-1614A740543D/0/outlook_job_seeking_recession.pdf
1 Organizational Practices Supporting Women's Career Advancement
...
Job satisfaction was measured by a seven item scale (α = .77) developed by. Kofodimos (1993). .... Turkey or to the banking sector in other countries. ...
http://www.ctw-congress.de/ifsam/download/track_20/pap00055_001.pdf
French cc industry report 04-05
the most recent ones are in the banking sector and are subcontractors. ... Call centres employ a predominantly female workforce. In this study, 71% of employees .... By increasing the job satisfaction of employees, unions may contribute ...
http://www.gccproject-canada.com/docs/FR_Call_Centre_Report_2004_sample.pdf
Changing
White-collar Workplaces and Female Temporary
Workers in ...
primarily in service sector industries in large urban centres, especially Tokyo. ..... Upscale's co-ordinator added that it brings great satisfaction when people thank ... the banking industry, to become temps in their employers' newly ..... being increasingly used for part-time and side-job employees (notably at ...
http://ssjj.oxfordjournals.org/cgi/reprint/4/2/201.pdf
PATHMOX: A PLS-PM Segmentation Algorithm
satisfaction and motivation survey from employees working in a Spanish banking ... (4) medium-junior assistant managers, (5) employees in sector A, .... With respect to Motivation, female managers are motivated mainly by having a ... Satisfaction: The Evidence from a Job Satisfaction Survey among Nurses in Estonia, ...
http://www.iasc-isi.org/Proceedings/2006/COMPSTAT_Satellites/KNEMO/Lavori/Papers CD/Sanchez Aluja.pdf
Work–Family
Conflict and Job Withdrawal Intentions: The
Moderating ...
sample of 394 employees from the banking sector in the United States and ... The dual-earner or single-female-earner family increasingly substi- ...... Job satisfaction and intent to leave. Journal of Social Psychology, 137,. 677–689. ...
http://psycnet.apa.org/journals/str/11/4/392.pdf
Are part-time
women employees unwilling to join unions
female employees in the banking industry is relatively strong. ... are not unwilling to join when they recognise the need for job protection. .... sector. It is relevant to ask 'What influence these part-time female employees to ..... previously belonged to unions; this implies satisfaction with union performance. ...
http://www.uq.edu.au/economics/abstract/317.pdf
Realising the Workforce Potential of Women: A Guide for
Industry
in the financial services sector, the policy should address how access to flexible ... or harassment or of female employees being forced to take leave for an ... such as employees' sense of job security, job satisfaction and areas of ..... Some industries, notably banking and finance, are increasing the quantum of ...
http://www.workforceinfoservice.sa.gov.au/__data/assets/pdf_file/0006/17259/industryResourcesWomen.pdf
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