THE BALANCED SCORECARD TO MEASURE
INFORMATION TECHNOLOGY ...
Kaplan, R. S., & Norton, D. P. (1992). The Balanced Scorecard - Measures That Drive Performance. Harvard Business. Review, 70(1), 71-79. Kaplan, R. S. ...
http://sais.aisnet.org/2004/.\Huerta & Villanueva.pdf
C. Relating Context: (Context: Content): Content Devolution to
the ...
by S Perspectives - Related articles
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The
Balanced Scorecard: A Strategic Tool in Implementing
Homeland ...
by S Caudle - 20081 R. S. Kaplan and D. P. Norton, “The Balanced Scorecard – Measures that Drive Performance,” Harvard. Business Review 70, no. 1 (1992): 71-79; R. S. Kaplan ...
http://www.hsaj.org/pages/volume4/issue3/pdfs/4.3.2.pdf
On Building a Dynamic BSC Model for Strategic
Performance ...
by J Kim - Cited by 2
http://www.systemdynamics.org/conferences/2006/proceed/papers/KIM124.pdf
The
Balanced Scorecard is here to stay
Balanced Scorecard-Measures That Drive Performance.” (1992)). “In the meantime, it has exploded in academic .... Kaplan, R.S., Norton, D.P. (1992), The Balanced Scorecard-Measures That Drive Performance. Harvard Business Review, Jan/Feb, Vol. 70 Issue 1, 71-79. ... Business Excellence, Vol. 7, No. 3, pp. 4-14. ...
http://content.grin.com/document/v33026.pdf
Bibliography useful for BSC
Kaplan, R./Norton, D. P., (1992), 'The Balanced Scorecard – Measures that Drive Performance', Harvard Business Review, Vol. 70, No. 1, pp. 71–79. ...
http://www.tlcentre.net/resource_files/documents/378/Bibliography_useful_for_BSC.pdf
A Study on BSC-based Evaluation System for Collaborative ...
scorecard: measures that drive performance. Harvard Business Review 70(1) (1992) 71-79. [14] Kaplan, R.S., Norton, D.P.: Putting the balanced scorecard to ...
http://ieeexplore.ieee.org/iel5/4497249/4505541/04505616.pdf?arnumber=4505616
Organizational Performance Measures for
Business Process ...
[11] Kaplan, R.S., Norton, D.P. (1992), “The Balanced. Scorecard – Measures that Drive Performance”,. Harvard Business Review, Vol. 70 No. 1, pp. 71-79. ...
http://ieeexplore.ieee.org/iel5/4488886/4488887/04488912.pdf?arnumber=4488912
MEASUREMENT OF CORPORATE PERFORMANCE THROUGH
BALANCED SCORECARD ...
by S Ghosh - Cited by 1
http://www.vidyasagar.ac.in/journal/Commerce/5 MEASUREMENT OF CORPORATE PERFORMANCE.pdf
Session
6B8 THE CONSTRUCTION OF THE PERFORMANCE EVALUATION
MODEL ...
by IH Ho - Cited by 3
http://www.ineer.org/events/icee2001/proceedings/papers/521.pdf
BALANCED
SCORECARDS AND GQM: WHAT ARE THE DIFFERENCES?
- Related articles
http://www.gelog.etsmtl.ca/publications/pdf/589.pdf
Development
of a BSC-Based Evaluation Framework for e ...
(Eds.): ICCSA 2005, LNCS 3482, pp. 1289–1296, 2005. ... itself is threatened with the lack of speedy performance in meeting diverse customer ..... Kaplan, R.S., Norton, D.P.: The balanced scorecard: measures that drive performance. Harvard Business Review 70(1) (1992) 71-79. 2. Kaplan, R.S., Norton, D.P.: Putting ...
http://www.springerlink.com/index/lqb23ftyv9v6338v.pdf
LNCS 5617
- A Method for Evaluating the Relationship among Four ...
... and G. Salvendy (Eds.): Human Interface, Part I, HCII 2009, LNCS 5617, pp. ... four perspectives respectively, and the Key Performance Indicator (KPI) to .... Kaplan, R.S., Norton, D.P.: The balanced scorecard—measures that drive performance. Harvard Business Review 70(1), 71–79 (1992). 2. Kaplan, R.S., Norton ...
http://www.springerlink.com/index/31g383p727722575.pdf
Does the Balanced Scorecard Work: An Empirical
Investigation
by A Neely - Cited by 23
http://www.som.cranfield.ac.uk/som/dinamic-content/research/cbp/NEELY KENNERLEY MARTINEZ Does the Balanced Scorecard Work EurOMA.pdf
IJTM/IJCEE
PAGE TEMPLATEv2
drive performance' [Demetrius and Patricia, (2005), p.222]. ..... Kaplan, R.S. and Norton, D.P. (1992) 'The balanced scorecard – measures that drive performance',. Harvard Business Review, Vol. 70, No. 1, January–February, pp.71–79. ...
http://inderscience.metapress.com/index/5712M7K666M80275.pdf
IJTM/IJCEE
PAGE TEMPLATEv2
Kaplan, R.S. and Norton, D.P. (1992) 'The balanced scorecard – measures that drive performance',. Harvard Business Review, Vol. 70, No. 1, pp.71–79. ...
http://inderscience.metapress.com/index/U9T7DY4AWN8VTE8C.pdf
The
Balanced Scorecard as a Performance
Management Tool for Third ...
by RC Gomes - 2009According to Kaplan and Norton (1992, p. 72) the BSC helps organizations to ... specific situation, Kaplan and Norton (2001, pp. 98-99) suggested that, “For a nonprofit or ..... The balanced scorecard - Measures that drive performance. Harvard Business Review, 70(1), 71-79. Kaplan, R. S., & Norton, D. P. (1996). ...
http://www.scielo.br/pdf/bar/v6n4/v6n4a06.pdf
INTEGRATING WEB SERVICES WITH COMPETITIVE STRATEGIES: THE
BALANCED ...
by CD Huang - Cited by 21
http://reference.kfupm.edu.sa/content/i/n/integrating_web_services_with_competitiv_90890.pdf
actKM Online Journal of Knowledge Management
by A Brudan - Related articles
http://www.actkm.org/userfiles/File/actKMjnl/2005/Balanced Scorecard typology and organisational impact(1).pdf
Balance Scorecard (BSC) References – Sep 10, 2007
2GC. (2004). How ...
Kaplan, R. S., & Norton, D. P. (1992). The balanced scorecard--measures that drive performance. [Electronic version]. Harvard Business Review; Jan/Feb92, Vol. 70 Issue 1, p71-. 79, 70(1) .... 2: pp. 147 - 162, 2(10), 147-162. Retrieved July 16, 2007, .... Developing and using balanced scorecard performance systems. ...
http://www.msvu.ca/socialeconomyatlantic/pdfs/SN5/Balanced_scorecard-Reflist-JM_091007.pdf
CALIFORNIA STATE UNIVERSITY, CHICO COLLEGE OF
BUSINESS
78-79. C+. 73-77. C. 70-72. C-. Basic Approach to Case Analysis .... Kaplan, R.S. and D.P. Norton, “The Balanced Scorecard - Measures That Drive Performance,”. Harvard Business Review (Jan./Feb. 1992), pp. 71-79. ...
http://www.csuchico.edu/vpaa/wasc/docs/CPR_Standard_2/CFR_2.5/ACCT_623.pdf
Management
Calvin, R. S., (1998). "Are performance measures relevant?" Heath Affairs 17: pp 29-31. .... Kaplan, R.S., and Norton, D.P., (1992), "Using the balanced scorecard – measures that drive performance". Harvard Business Review January-February: pp 71-79. .... Journal of the Healthcare Financial 52: pp 66-70. ...
http://eprints.otago.ac.nz/388/1/VenaUAbOnlyOcr.pdf
Using
Structural Equation Modeling in Causal Relationship Design ...
by A Saghaei2004 pp. 611-623. [3] Kaplan, Robert S and Norton, David P (1992). “The Balanced. Scorecard: Measures that Drive Performance,” Harvard Business. Review, 70(1), January-February, 71-79. [4] Rigby, D., 2001. ... [11] Kaplan, R.S., Norton, D.P., 2001b, “Transforming the Balanced. Scorecard from performance measurement ...
http://www.waset.org/journals/waset/v49/v49-184.pdf
Microsoft PowerPoint - Telemedicine Sustainability final.ppt
...
[2] KAPLAN, R.S.; NORTON, D.P. “The Balanced Scorecard: Measures that Drive Performance.” Harvard Business. Review Boston 1992 v 70 n 1 pp 71-79 Jan -Feb ...
http://www.medetel.eu/download/2008/parallel_sessions/presentation/day3/telemedicine_sustainability.pdf
Re-examining the cause-and-effect principle of the Balanced
Scorecard
by PN Bukh - 2005 - Cited by 11
http://www.pnbukh.dk/site/files/pdf_artikler/BSC_NL_-_February_25_-_final.pdf
Performance; 19, 42, 47-51, 54, 77,
80-81,84,91,93,98-112, 114-115 ...
36,40-41,56-58,60,68,70,. 74, 76-79, 82-84, 90, 92, 110, .... Impact on Performance, Accounting, Organizations and Society 1985, pp. ... Kaplan, R.S.& Norton, D. P.: The Balanced Scorecard - Measures that drive performance. Harvard Business Review, January-February, 1992. Kaplan, R.S.& Norton, D. P.: Using the ...
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Balanced
Scorecard Implementation for Strategy Management ...
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Management by objectives and the Balanced
Scorecard: will Rome ...
performance. The review should include praise and recognition for areas where the ... The Balanced Scorecard measurement system (Kaplan and Norton, 1992, ..... anced Scorecard – measures that drive perfor- mance”, Harvard Business Review, Vol. 70 No. 1, January/February, pp. 71-9. Kaplan, R.S. and Norton, D.P. ...
http://www.emeraldinsight.com/Insight/html/Output/Published/EmeraldFullTextArticle/Pdf/0010360601.pdf
04-Marr 18..27
Kaplan, R.S. and Norton, D.P. (1992), ``The balanced scorecard ą measures that drive performance'',. Harvard Business Review, Vol. 70 No. 1, pp. 71-9. ...
http://www.emeraldinsight.com/Insight/html/Output/Published/EmeraldFullTextArticle/Pdf/2670080102.pdf
Service Satisfaction,
Information Trust and e-CRM Performance in ...
Kaplan, R. S & Norton, D. P. 1992. 'The balanced scorecard: measures that drive performance', Harvard Business Review, vol. 70, no. 1, pp. 71-79. Kaplan, R. S. & Norton, D. P. 1996, 'Using the balanced scorecard as a ...
http://wbiaus.org/4. Paperfour.pdf
Postsocial Relations and Accounting Knowledge
Accounting as Text, Accounting Organizations and Society, pp. 591-604. .... Kaplan, R.S., & Norton, D.P. (1992). The Balanced Scorecard - Measures That Drive. Performance. Harvard Business Review, 70(1): 71-79. ...
http://www.management.ac.nz/ejrot/cmsconference/2003/abstracts/criticalaccounting/Lowe.pdf
The Tyranny of the Balanced Scorecard in the
Innovation Economy
by IC Stream - Related articles
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IMPLEMENTATION OF A BALANCED SCORECARD FOR RURAL
HOSPITALS
River Press, Great Barrington, Massachusetts, 1992. Hammer, Michael, Beyond Reengineering – How the .... "The Balanced Scorecard - Measures That Drive Performance." Harvard Business Review 70(1): 71-79. Kaplan, RS, Norton, DP (1993). ... Journal of Strategic Performance. Measurement, January 1999; pp. 6-11. ...
http://www.ruralcenter.org/tasc/documents/Final BSC Manual edits 10.18F.pdf
fam_004 63..86
Johnson, H.T. and R.S. Kaplan (1987), Relevance Lost- the Rise and Fall of Management Accounting. (Harvard ... D.P. Norton (1992), 'The Balanced Scorecard: Measures that Drive Performance', Harvard. Business Review, Vol. 70, pp. 71–79. ...
http://papers.ssrn.com/sol3/Delivery.cfm/fam_393.pdf?abstractid=878527&mirid=1
Management Report Engineering – A Swiss Re
Business Case
by R Holten - Cited by 25
http://wwwkrcmar.in.tum.de/public/webcoach/wsw/attachments/MW-Kid_Management_Report_Engineering.pdf
67th IFLA
Council and General Conference August 16-25, 2001
by S Interpretation - Related articles
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The balanced scorecard as a potential instrument
for supporting ...
by FNS Vermaak - 2001 - Cited by 1
http://www.up.ac.za/dspace/bitstream/2263/2774/1/Vermaak_Balanced(2001).pdf
Page
1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 ...
Kaplan, R S., and D. P. Norton(1992), The Balanced Scorecard -Measures That Drive. Performance, Harvard Business Review, 70(January/February), pp.71-79. ...
http://kcsma.kmac.co.kr/KCSMA/www2/file_data/archive/6-1-5.pdf
A Three-Pronged Model for
Assessment Planning in Higher Education
Kaplan, R. S.; Norton, D. P. (1992). The balanced scorecard: measures that drive performance, Harvard Business Review, 70, 71-79. ●. Kaplan, R. S.; Norton, D. P. (1996). ... New York: McGraw Hill, pp. 215-241. ...
http://oeas.ucf.edu/doc/fair_2003.pdf
PII:
S0024-6301(01)00057-7
by H Ahn - 2001 - Cited by 127
http://tao.nuk.edu.tw/sis/papers\BSCReport.pdf
Global Management and Strategy Summer Semester 2009 247.304 Mag.a
...
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204 REFERENCES Aaker, D. and Keller, K.L. (1990). Consumer ...
Kaplan, R.S. and Norton, D.P. (1992). The balanced scorecard: measures that drive performance. Harvard Business Review, 70(1), 71-79. Kaplan, R.S. and ...
http://dspace.fsktm.um.edu.my/bitstream/1812/236/16/REFERENCE & BIBLIOGRAPHY.pdf
How
functional size measurement supports the Balanced
Scorecard ...
by L BUGLIONE - Cited by 2
http://www.dpo.it/resources/papers/2001-fesma-balscore-en.pdf
A Commentary on
“Why DCF Capital Budgeting is Bad for Business and
...
Kaplan, R. S. and Norton, D. P. (1992) The balanced scorecard-measures that drive performance, Harvard. Business Review, 70(1), pp. 71–79. ...
http://www.informaworld.com/index/743876112.pdf
AN APPROPRIATE FINANCIAL PERSPECTIVE FOR A BALANCED
SCORECARD
Specifically the last 70 observations of the financial outcome MVA will be removed from the data .... 1, pp.1-29. BREWER, P.C. 2004. Six sigma helps a company to create a ... KAPLAN, R.S. & NORTON, D.P. 1992. The balanced scorecard – measures that drive performance. Harvard Business Review, Jan – Feb:71-79. KAPLAN ...
http://www.essa.org.za/download/2007conference/De Jager&De Wet_balancedfinancialscorecard.pdf
Developing An
Integrated Curriculum Using The Balanced
Scorecard
by DB Smith - Related articles
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Discussion of Metrics for Distributed Project Management ...
by M Bourgault - Cited by 12
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Financial
Service of Wealth Management Banking: Balanced
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References
File Format: PDF/Adobe Acrobatby D AmaratungaVienna, pp. 116-23. Cepeda, G., Martin, D. (2005). A review of case studies publishing in ... Kaplan, R. S. Norton, D. P., (1992). The Balanced Scorecard - Measures that Drive Performance. Harvard Business Review, January - February, 71 -. 79. ..... a small firm study", Qualitative Market Research, 2, (2), 59-70. ...
http://chesterrep.openrepository.com/cdr/bitstream/10034/84813/8/references.pdf
Implementing performance measurement systems: a
literature review ...
by M Bourne - 2003 - Cited by 47
http://student.brighton.ac.uk/mod_docs/bbs/miscellaneous/lit_review/literature_review 7.pdf
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